fuelpass.gov.lk - download fuelpass QR Code

Privacy Policy

Privacy Policy

Welcome to fuelpass-gov-lk.online, the official government portal designed to facilitate the fair and efficient distribution of fuel in Sri Lanka. This essential platform allows registered users to conveniently download their unique FuelPass QR Code, which is required to obtain fuel at designated stations. Your privacy is paramount to us, and this Privacy Policy outlines how fuelpass-gov-lk.online collects, uses, maintains, and discloses information collected from users (each, a "User") of the fuelpass-gov-lk.online website (the "Site"). This policy applies to the Site and all products and services offered by fuelpass-gov-lk.online.

Collection of Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, download their FuelPass QR Code, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate:

  • Name
  • National Identity Card (NIC) number or Passport number
  • Contact details (e.g., mobile number, email address)
  • Vehicle registration number and type
  • Address

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities such as registering for a FuelPass or downloading their QR code, which are essential for accessing fuel.

Collection of Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer or device and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information.

Web Browser Cookies

Our Site may use "cookies" to enhance User experience. A User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

We use cookies for:

  • Essential functionality: To enable core features such as secure login, session management, and access to personalized content like your FuelPass QR code.
  • Website analytics: To understand how users interact with our site, which pages are visited most, and to identify areas for improvement. This helps us optimize the user experience and ensure the efficient operation of the platform.

How We Use Collected Information

fuelpass-gov-lk.online collects and uses Users' personal information for the following purposes:

  • To provide the FuelPass service: To process your registration, verify your eligibility, generate your unique FuelPass QR Code, and facilitate the allocation of fuel.
  • To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To send periodic emails: The email address Users provide for FuelPass registration will only be used to send them information and updates pertaining to their FuelPass and relevant fuel distribution announcements. It may also be used to respond to their inquiries, and/or other requests or questions.
  • For security and fraud prevention: To detect, prevent, and address technical issues, security incidents, and fraudulent activities related to fuel allocation.
  • To comply with legal obligations: To meet national regulations, legal processes, or governmental requests related to the distribution of fuel.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others for commercial purposes. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our governmental partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

In certain circumstances, we may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency) involved in national security, law enforcement, or public interest. This includes sharing data with relevant government bodies involved in the fuel allocation process to ensure transparency, accountability, and prevent misuse of resources.

Third-Party Websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Your Rights

As a User of fuelpass-gov-lk.online, you have certain rights regarding your personal information, subject to applicable laws and regulations:

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
  • Right to Object: You may object to the processing of your personal data in certain circumstances.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.

Please note that due to the governmental nature and purpose of this platform (managing national fuel resources), certain rights, such as the right to erasure (right to be forgotten) or data portability, may be subject to limitations imposed by national laws and regulations concerning public records and essential services. Requests for exercising these rights should be directed to the contact information provided below.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining data to comply with legal obligations, resolve disputes, and enforce our agreements related to the national fuel distribution system.

Changes to This Privacy Policy

fuelpass-gov-lk.online has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

fuelpass-gov-lk.online
Email: [email protected]

This document was last updated on 2023-10-27